Shipping Policy

Thank you for shopping with Yoss Jewelry. We carefully prepare each order to ensure your jewelry arrives beautifully packaged and ready to enjoy.

Order Processing

Orders are processed within 1–2 business days after payment has been successfully received.

Business days are Monday through Friday, excluding holidays. Orders placed on weekends or holidays will begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation with tracking information when available.

Shipping

Yoss Jewelry currently ships within the United States.

Shipping rates and available delivery options will be displayed at checkout.

We offer free shipping on orders over $95.

Delivery times shown at checkout are estimates provided by the shipping carrier and begin after your order has been processed. Delivery dates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Tracking Your Order

Once your order has shipped, tracking information will be provided when available. Please allow some time for the carrier's tracking system to update after your package has been accepted.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping address, please contact us as soon as possible at yossjewelry1@gmail.com.

We cannot guarantee that an address can be changed once an order has been processed or shipped.

Yoss Jewelry is not responsible for packages that are lost or undeliverable due to an incorrect or incomplete address provided by the customer.

Lost or Delivered Packages

If your tracking information shows that your package was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and contact the shipping carrier.

If you still need assistance, contact us at yossjewelry1@gmail.com, and we will do our best to help you with the available shipping information.

Yoss Jewelry is not responsible for packages confirmed as delivered by the shipping carrier, except to the extent required by applicable law.

Shipping Delays

Once a package has been transferred to the shipping carrier, delays may occur that are outside of our control.

We are not responsible for carrier delays caused by weather, holidays, transportation disruptions, or other circumstances beyond our reasonable control.

Contact Us

If you have any questions about your order or shipping, please contact:

Yoss Jewelry
yossjewelry1@gmail.com