Frequently asked questions
1. What type of jewelry does Yoss Jewelry offer?
Yoss Jewelry offers stylish gold-filled and gold-plated jewelry designed for everyday wear. Our pieces are carefully selected to be comfortable, versatile, and easy to style for both everyday looks and special occasions.
2. Is your jewelry waterproof?
Yes. Our jewelry is waterproof and designed for everyday wear. To help preserve its shine and appearance for as long as possible, we still recommend following our jewelry care instructions.
3. Is your jewelry hypoallergenic?
Yes. Our jewelry is hypoallergenic and designed to be comfortable for everyday wear. Individual sensitivities may vary.
4. How long does shipping take?
Orders are carefully prepared before shipment. Processing and estimated delivery times can be found in our Shipping Policy. Once your order ships, you’ll receive tracking information.
5. Can I return my jewelry?
Yes. We accept eligible returns within 7 days of receiving your order. Items must be unworn, unused, in their original condition and packaging, and accompanied by proof of purchase. Please see our Refund Policy for complete details.
6. How can I contact Yoss Jewelry?
For questions about your order, products, returns, or anything else, contact us at yossjewelry1@gmail.com. We’ll be happy to help.